On December 3rd 2019 Gartner published its “Critical Capabilities for Robotic Process Automation” report. Here are the most important takeaways: Key Findings Recommendations Enterprise architecture and technological innovation leaders evaluating RPA tools and techniques for technology-based digital transformation should pay attention...

AI is ubiquitous. If not in active use, then in conversations with colleagues at work or at the family celebration when everybody sits at the table. But well-founded knowledge of what is being talked about is rarely present. So, it’s...