Frequently asked questions.

Find the questions the Parashift team gets asked the most here. If you have further questions, do not hesitate to reach out to us.

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General

Information about Parashift.

Parashift is a cloud-native Intelligent Document Processing (IDP) platform which allows Enterprises and Independent Software vendors to easily integrate the latest AI-driven IDP technology into their architecture. Parashift integrates into existing processes and applications and can be strategically used to bring document automation wherever it is needed.

Parashift AG, founded in 2018, is a deep-tech company focusing on the autonomization of document extraction through machine learning. Parashift is based near Basel (Switzerland) and employs around 50 people in the field of machine learning engineering and development, sales and customer sucess. Forbes named Parashift one of 30 promising AI startups in Europe.

Intelligent Document Processing refers to the methods of automatically identifying objects, collecting data about them, and entering them directly into computer systems, without human involvement. To do that, such data capture systems make use of a variety of powerful technologies such as OCR engines, machine learning, deep learning, and natural language processing. In contrast to traditional OCR software, intelligent data capture software provides much more flexibility, does not require templates and therefore less configuration, and is capable of learning based on experience, or in other words data.

Parashift was founded 2018 by Alain Veuve, a swiss serial-entrepreneur.

Product

Information about the product.

Parashift Platform uses various artificial intelligence (AI) technologies to make sense of gathered data and provide the best possible extraction performance. The successful application, especially when it comes to scaling training efforts among the entire customer base, of such technologies heavily relies on a constant and seamless communication flow between users and server. Moreover, a cloud infrastructure represents the most reliable medium through which Parashift can deliver a globally scalable service with the highest level of security and ongoing software improvements to give you the world’s best user experience.

Document data streams for all document types are made available through our REST API. Alternatively, you are able to export data manually (JSON or CSV format).

The average processing time for standard document types and individual document types is 30 seconds, depending on various factors such as file size and others.

The method of choise to provision Parashift Platform with document data is through the Parashift API. You can find the API documentation here: docs.parashift.io. However, you are also able to upload documents manually using the user interface or send documents via e-mail to an individual e-Mail address provided by your tenant.

As Parashift Platform is not a template-based extraction platform, dealing with ever-changing document layouts and formats is at the core of its capability. With Parashift, you never will be in need to configure static templates for new documents again. However, you are also able to upload documents manually using the user interface or send documents via e-mail to an individual e-Mail address provided by your tenant.

Parashift Platform supports any kind of document type through either pre-configured standard document types or individual document types. An overview of all document types is available in the product.

Every language using a variation of the Latin script is supported out-of-the-box. The most popular languages processed by Parashift customers are currently German, French, Italian, English, Nordic languages (Danish, Norwegian, Swedish, Finnish), Spanish, Portuguese, Czech, Slovak, Polish, Hungarian and Romanian. Parashift Platform can also handle other characters sets like Chinese. Parashift’s user interface currently supports English.

We are convinced that sooner or later, all enterprise software will be running in the cloud. Other than that, Parashift’s AI-first approach is only conceivable in such a cloud setup. We offer no on-prem option.

To make it easier for you to benefit from Parashift’s high-quality extraction software in your RPA projects, we have partnered with the leading RPA provider UiPath. Thus, you can simply make use of the Parashift activity package on UiPath’s marketplace. We work with UiPath partners, just get in touch so we can intro you to one.

You can set up webhooks for diffferent workflow stages in order to know when a payload can be consumed by your peer system(s).

Security & Compliance

Questions about Information Security & Compliance

Parashift is ISO27001 certified and its data-centers carry the following certifications: ISO27018, ISO27017, ISO 27701,

GDPR is at the core of what we do at Parashift. We are fully EU-GDPR (EU-DSGVO) compliant and are used to handle compliance concerns and governance. Talk to one of our consultants regarding your specific data privacy requirements.

Parashift Platform is run in Switzerland. More compliance zones will be added in the next few months.

Data processed by Parashift can be deleted immediately after processing via API call. However, to ensure the quality of the extraction, Parashift recommends keeping it stored in Parashift for at least 3 months to allow for retraining of the engine.

Yes, Parashift converts all training data into a proprietary format which does not allow for any reconstruction of initial data or CID.

Yes, all data, as well as all connections from/to our platform, is fully encrypted.

Pricing & Delivery

Questions about the Pricing and Product delivery.

Parashift is licensed through a cloud subscription. The volume pricing is based on the amount of pages you committ to use over the contractual lifetime. Maximum price per page is EUR/USD 0.1, the minimum subscription amounts to EUR/USD 500/mo. Yearly prepayments are required. Ask for your individual pricing here: https://www.parashift.io/en/pricing/

No, Parashift is a provider of the cloud-native IDP solution Parashift Platform. We do not do consulting or integration projects. These services are conducted by our integration partners.

The technical integration of the RESP API should not take longer than a couple of hours. Onboard an enterprise organization usually takes 1-4 weeks without Parashift being the limiting factor.

There are no annual maintenance costs. All costs are fully included in the monthly subscription and the actual document processing fee. You only pay for what you use. No surprises, no additional costs.

In general, there are three ways: – Build a custom integration to our REST API – Use a standard integration offered by one of our partners – Use a standard integration from a marketplace Contact one of our consultants to get all the details about your specific integration possibilities.

Technical

Answers to technical questions.

You can see all release notes here: https://support.parashift.io/release-notes-updates

You can find the API documenttion here: https://docs.parashift.io/

You can find all Knowledge Base Articles here: https://support.parashift.io/knowledge-base

You can send in a support request by sending an e-Mail to support@parashift.io or open a ticket here: https://support.parashift.io/kb-tickets/new Note that you need to be a Parashift customer to get help via Support.

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